FAQ
delivery time
please check the delivery time on our homepage. The information is shown in all our products, there you can see, when the item is ready for shipping. We need this time for producing your part, order it or send it immediately.
order status
all updates of your order you can see on our webpage, if you are logged in in your customer account. If your order is in "in porcess or still in porcess", so your item is in production or ordered to CNC Racing, Ducabike, Vulturbike. We are still waiting for delivery of your item. The delivery time is shown in our webshop.
is your order already shipped, so you can find your trackingnumber in your customer account. You also should got an email with shipping details.
shipping and tracking
please use following link for tracking your order
usualy all orders outside Germany will be shipped by airmail tracked. For tracking you also need the delivery date: https://www.deutschepost.de/sendung/simpleQuery.html
if your parcel is handed over, you can track local in your country only
did we shipped a big box by DHL, please track here: https://www.dhl.de/de/privatkunden/dhl-sendungsverfolgung.html
Quality of carbonfiber product
all our Carbonworld-products are handmade with love. They are designed directly on the bike and perfectly fitting is also checked. They can not be 100 % same and also not 100 % flawless, because of handmade. But all of them are checked of good quality before shipping. We only ship goods that we like by our self.
